Accessibility Statement for Flower Delivery Bracknell

Our Commitment to Accessibility

At Flower Delivery Bracknell, our mission is to make beautiful blooms accessible to everyone in the Bracknell area. We believe that every customer should be able to order flowers online with ease, regardless of ability or the technology used. As part of this commitment, we have taken extensive measures to create an inclusive, user-friendly online experience for all visitors.

WCAG 2.1 AA Compliance

Our website has been developed to follow the guidelines set by the Web Content Accessibility Guidelines (WCAG) 2.1 AA. These internationally recognised standards are designed to make digital content more accessible to people with a wide range of abilities. By aligning with WCAG 2.1 AA, we ensure our flower delivery service is available and enjoyable to the whole Bracknell community, including those with visual, auditory, or cognitive disabilities.

Screen Reader Friendly Website

We have made significant efforts to ensure that our Flower Delivery Bracknell website is compatible with major screen readers. All essential content, including navigation menus, product descriptions, forms, and checkout processes, can be easily accessed and interpreted through screen reader software. We use clear headings, descriptive labels, and alternative text for images so customers using assistive technologies can browse our selections, personalise their order, and complete payment with confidence.

High Contrast and Readability

To further enhance accessibility, our website design utilises a high-contrast colour palette and easily readable fonts. These features make it easier for users with visual impairments to distinguish text and key elements on every page. Interactive components, such as buttons and links, are designed to be clearly visible and accessible both by mouse and keyboard navigation to provide a seamless ordering process for all users.

Accessible Flower Delivery Bracknell for Every Customer

Accessibility is at the heart of our service, ensuring that every Bracknell resident can order Flower Delivery Bracknell online without barriers or frustration. Our user interface is intuitive, with consistent layouts and simple navigation paths, so everyone can easily find their favourite flower arrangements, choose delivery options, and place orders. We also strive to make our seasonal offers and special messages accessible and inclusive, so no one misses out on gifting or receiving flowers due to online accessibility challenges.

Continuous Improvement and Feedback

We recognise that accessibility is an ongoing journey. As technology and standards evolve, we are committed to regularly reviewing and updating our website to maintain and improve accessibility for all users. We actively seek feedback from our customers and accessibility experts to identify and resolve any issues as quickly as possible.

Contact Us About Accessibility

If you have any difficulty accessing the Flower Delivery Bracknell website or need help placing an online order, we want to hear from you. Please contact our customer care team using the details provided on our "Contact Us" page. We welcome suggestions and will do our utmost to provide alternative arrangements or to resolve any specific accessibility issues you may encounter.

Your input helps us better serve the Bracknell community and make Flower Delivery Bracknell a truly accessible service for all.